Returns and Exchanges

What qualifies for a return?

  • Items that are not marked final sale.
  • Items that are new, with tags and unworn.
  • Items must be unwashed, free of pet hair, deodorant, make-up, stains and scent free.
  • Items that are returned within 15 days of receipt.

What items are ineligible to return?

  • Swimwear
  • Accessories
  • Hats
  • Jewelry
  • Beauty products
  • Final sale items
  • Items returned after 15 days of receipt.

What happens if my items are damaged or defective?

  • If your item is defective, please reach out to Customer Care for assistance. Send us an email that, includes your name and order number, to hello@sprinklegirl.com.
  • If your package was damaged in transit, please reach out to Customer Care for assistance. Send us an email that, includes your name and order number, to hello@sprinklegirl.com.
  • Items that are damaged by the carrier are the responsibility of the carrier.