Shipping Policies

Can I change my shipping address after completing my order?

  • We do not have the ability to change the shipping address that was input during checkout.
  • Please be sure that the address is correct and complete.
  • We are not responsible for packages shipped to the wrong address because of a customer error.

What is your order processing time?

  • We value all Sprinkle customers and work diligently to process your orders in a timely manner.
  • We aim to ship your order in 3-5 business days, after payment verification.
  • Our typical processing time will be extended during the holiday season.
  • Orders are packed Monday-Friday, 9:00 AM-6:00 PM MST, excluding national holidays.
  • Have questions about your order? Send us an email, that includes your name and order number, to hello@sprinklegirl.com.

Free Shipping Promotion

  • Our free shipping promotion is offered on orders over $150, before taxes, if applicable.
  • Your order will be processed in 3-5 business days and sent via ground shipping and arrive in 5-8 business days.
  • No code is necessary, free shipping will automatically be applied to your cart.

USPS Priority Mail

  • USPS Priority Mail is based on the distance from Scottsdale, AZ to its destination.
  • 1-3 business days, plus processing time.

UPS 3 Day Select

  • UPS 3 Day Select is based on the distance from Scottsdale, AZ to its destination.
  • 3 business days, plus processing time.
  • Delivery by the end of the day.
  • An ideal mix of economy and guaranteed delivery.

UPS Ground Shipping

  • UPS Ground is based on the distance from Scottsdale, AZ to its destination.
  • 1-5 business days, plus processing time.
  • Guaranteed delivery, know when your shipment will arrive.

International Shipping

  • We do not currently ship internationally.

Lost or Stolen Packages

  • Sprinkle is not responsible for lost or stolen packages. Once packages are shipped, they are no longer our responsibility.
  • Please be sure that your packages are shipped to a secure location.
  • If your package seems to be lost in transit, please reach out to Customer Care for assistance. Send us an email, that includes your name and order number, to hello@sprinklegirl.com.
  • If your package is marked as delivered, please reach out to the carrier for assistance first in finding it. If the carrier does not have information on your package please reach out to Customer Care for assistance. Send us an email, that includes your name and order number, to hello@sprinklegirl.com.

Damaged Packages

  • If your package was damaged in transit, please reach out to Customer Care for assistance. Send us an email that, includes your name and order number, to hello@sprinklegirl.com

Shipping Cost Refunds

  • We are not be able to refund the cost of shipping, on any orders, as it is directly paid to our shipping carriers.